Voicemail Passcode reset

If for whatever reason you don’t know/remember your passcode to access into your voicemail, you can ask your administrator to reset it.

Step 1 – Your admin set a Temp Passcode

As an example your admin could set the temp passcode to 753159

Step 2 – You set a Permanent Passcode

Use the temp passcode to access and the system will prompt a message to set the permanent passcode.

Before you can use your voice portal, you must change your passcode, please enter your new passcode then press the pound (#) key
To go back to the previous menu press the star (*) key

Change your Voicemail Temp passcode

Call your direct number (DID) or your extension, or press the message button in your phone to access your voicemail.
Enter the temporary password received, and then press the pound key.
The system will ask you to enter your new (permanent) password. Once you have entered it, press the pound key again.
That’s it! Your password has been successfully changed.