voicemail external access

External access

Step 1 – Call your DID

Call your DID number and wait for the call to be forwarded to your voicemail, then press the star key (*), you will hear a welcome message:

Welcome to your voice messaging system, please enter your passcode, then press the pound key, if you are not calling from your own phone please press the star key.

Step 2 – Press * once again

Press * once again because you are calling from an external phone

Step 3 – Enter your mailbox ID

Your mailbox ID is your extension number followed by the pound key (#)

Step 4 – Enter your mailbox passcode

Enter your passcode followed by the pound key (#).

And you are inside the voice portal.