External access
Step 1 – Call your DID
Call your DID number and wait for the call to be forwarded to your voicemail, then press the star key (*), you will hear a welcome message:
Welcome to your voice messaging system, please enter your passcode, then press the pound key, if you are not calling from your own phone please press the star key.
Step 2 – Press * once again
Press * once again because you are calling from an external phone
Step 3 – Enter your mailbox ID
Your mailbox ID is your extension number followed by the pound key (#)
Step 4 – Enter your mailbox passcode
Enter your passcode followed by the pound key (#).
And you are inside the voice portal.