Backend vs Frontend
In the backend is the same value, the frontend shows you that value at two different pages.
Incoming calls
User > Incoming Calls > Call Fwd No Answer > Number of rings
![](https://broadsoft.ciscoar.com/wp-content/uploads/2023/09/cisco-broadsoft-Incoming-calls-potential-overlapping-01.jpg)
Messaging
User > Messaging > Greetings > Number of rings before greeting
![](https://broadsoft.ciscoar.com/wp-content/uploads/2023/09/cisco-broadsoft-Incoming-calls-potential-overlapping-02-1024x797.jpg)