Authentication allows you to use encryption to safely determine that the user at a given phone is who they say they are.
This helps prevent hijacking of service in hosted communications networks.
![](https://broadsoft.ciscoar.com/wp-content/uploads/2023/08/cisco-broadsoft-Authentication-User-Name-01.jpg)
- Authentication User Name
- Authentication Password
The user name and password must match the user name and password configured on your phone, or in your phone’s configuration file.